Our *30-day Money-Back guarantee aims to help make buying any HERBX product, a simple choice. So if you have changed your mind about anything you buy then return to us for a full refund.


Contact our Customer Service Team at [email protected] Our Customer Service Team will get back to you with instructions on how to return your item.

Refunds will be processed within 48 hours of the item/s being returned. We will notify you by email when we have processed your refund.

* For the return of used products: Our guarantee does not extend to repeat orders of the same product.

Refunds will not be provided for late or delayed deliveries where the reason for the delay is beyond our control. Shipping and postage costs will not be subject to refunds.


We endeavour to provide a delivery service to the UK and whole of the EU, but there may be some exceptions on a case-by-case basis. When you have placed your order we will inform you if there are any additional charges or timing limitations associated with your selected postcode. If you wish to purchase multiple products with different locations, these orders must be placed and paid for individually.